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Terms and conditions
All prices shown for Art Deco walks and tours are in New Zealand dollars inclusive of Good and Services tax (GST) of 15%.
 
Changes and cancellations
Changes may be made to bookings up to 48 hours prior to the scheduled departure time.
Cancellations made with a minimum of 48 hours notice will receive a full refund.
A late cancellation fee of 50% of the full tour price will be retained for cancellations made within 48 hours of the walk or tour scheduled departure.
No refunds are made for cancellations made within 24 hours of the departure time.
Cruise passengers: A full refund will be given in the event that your cruise ship is unable to dock in Napier port.
No refunds are given for gift vouchers, but gift vouchers may be transferred to another person.

Privacy Policy

Your privacy on the Internet is important to us. This privacy policy discloses what information we gather, how we use it, and how to correct or change it.

Information - We gather various information about customers and users of our website. This information includes:
* Personal information through your voluntry use of the Website and the purchase process (such as your first and last names and email);
*Personal information provided to us by your through any other method (including without limitation correspondence and discussions).
*Information collected by us through click tracking in relation to your use of the website, including the content you upload and the content you access; and
*Aggregated data, which tracks traffic to the website; and cookies, which are pieces of information transferred to your computer hard drive for record keeping.

Security - We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place a suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Use of your information - We will never sell or rent your personal information to third parties.
We will use information we collect from you for the primary purpose for which it is collected and for such other secondary purposes that are related to the primary purpose of collection. We generally use personal information to complete delivery of our documents to you, help us manage and enhance our services and to communicate with you.

Email Newsletters and other notices - It is our policy to send emails throughout the purchasing process and other Newsletter emails you elect to receive. In addition, we may send out promotional material to you promoting new or amended material on our site where we think they might be relevant to you. It is our policy to immediately remove any person from any mailing list upon the persons request.

Credit Card/Payment Details - Payment for our goods is done via Payment Express, their privacy policy can be found here: http://www.paymentexpress.com/privacy-policy.

Competitions
By entering the competition or promotion each entrant will be deemed to have accepted these terms and conditions and to have agreed to be bound by them.

Failure to supply all requested personal information at the time of submitting an entry might result on the entry being invalid.

No responsibility will be taken for late/lost/misdirected mail, incomplete entries or entries with incorrect postage. Entries will be deemed to be void if stolen, forged, mutilated or tampered with in any way.

By entering the competition winners agree to their names being published and to be photographed and/or interviewed and that the promoter may use their names and such photographs and/or interviews for publicity purposes.

Competition and Giveaway prizes are given to a number of entrants selected by random draw (unless otherwise stated).

Entries received after a specified closing date will not be accepted. Proof of posting or emailing cannot be accepted as proof of delivery.

All reasonable attempts will be made to contact Competition and Giveaway winners using details provided. Should those attempts fail, another winner will be drawn or selected.

Prizes are not redeemable for cash, transferable to any other person, and cannot be used in conjunction with any other offer or promotion.

If a prize or part of a prize becomes unavailable (for any reason), Art Deco Trust reserves the right to limit entry, cancel or amend the prizes at its own and sole discretion, including providing the winner with a substitute prize, either in full or in part.

Entries open to NZ residents only.

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